Shipping policy


Exchange & Refund Policy

  • You have the right to return or exchange items purchased within 14 calendar days of purchase under the following conditions:
    • Returned items must be in their original packaging, new, unused and with Timeless Boutique tag still attached.
    • Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
    • Altered items from online and in-store purchase cannot be returned or exchanged.
  • No Refund/Exchange for International shipment. ( outside Kuwait )
  • You have the right to receive your refund within 10 calendar days of your original request.
  • Delivery charges for All orders are non-refundable.